Booking cancellation:
If you wish to cancel your confirmed reservation, please send it by email. Plus we remind you that the amount paid up to the cancellation date is not refundable.
In the event that it is necessary for Sunholidays to cancel its reservation, for reasons of force majeure, Sunholidays will reimburse the deposit paid in advance. Any event in which Portugal or the hotel unit can not foresee or avoid, such as situations of war, civil strife, strikes, hostilities, social problems, political and governmental actions, natural disasters, atmospheric conditions , flight alterations and cancellations, terrorist activities, technical problems beyond our control. With the exception of the points indicated, we regret but there will be no possible damages due to force majeure.
Check In and Check Out:
The check-in and check-out times at the various hotel units vary, but in most cases the check-in is after 3 pm and on the day of check-out until 10 o'clock. If your stay lasts beyond these hours, portugalferias reserves the right to charge an extra night.
Please be informed that some of our hotels do not accept Check-ins after 7pm. It is essential to respect this information and arrive before the deadline.
No-Show:
Sunholidays reserves the right to charge the value of the total accommodation if it does not appear on the day of arrival without prior notice.
Prices:
The prices shown in Sunholidays are per hotel unit, per accommodation and per night. The prices include bed linen, towels, cleaning services in and out, water, electricity, gas, (with exceptions excepted), Please note that a supplement may be applied for use of air conditioning, intermediate cleaning, change of towels and sheets, other facilities of the unit, being informed in advance or when requesting such service.
